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So having a lot of trouble connecting my xbox to the internet.
It doesn't matter what settings I change, I can manually set up the entire network, port forwarding, upnp, DMZ, it does not matter what I do. The Gateway decides to "help me" and views my xbox as OptikTV and overrides ANY settings I make and only allows OptikTV protocols. I have replaced my modem, but it still makes no difference.
Is there any way I can change this?? Technical support has been of no help whatsoever, and don't seem to understand what I am even talking about when I tell them that my port-forwarding is being overridden by the machine.
Please help 😧
Did you reset your network settings on your Xbox to dynamic and get's all it's network info from the router. To me it sounds like you may have old settings on your XBox that don't play well with your current configuration.
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I think its time to throw in the towel, and change service providers, sadly.
No matter what I do, no matter I change, this Gateway will override any port forwarding I do when it comes to this specific device.
Its like it remembers the early 2000s when Xbox 360 was one of the main ways to access the OptikTV service, and it locks in the modern OptikTV protocols on a legacy device. Yes Telus, I understand that OptikTV does not need to accept incoming traffic through port 3072 to function. I really really do understand that. I also understand that you want to protect customers and your intellectual property.
The fact that the answer I was given was "Well, Telus OptikTV needs to connect to the internet to work, so we are delivering internet to that device and therefore fulfilling service" was ridiculous, but I don't think they can do much else. I think this is actually just not going to be possible with this hardware combination.
I don't really enjoy doing things like this, but there is a quite a bit older model of Gateway they have with poor enough security that I could get root access, I do know someone that still has one. I am certain Telus would frown upon that level of manipulation as well though, I don't even know if it would be legal. Hmmph.
- FuzzyLogic
Community Power User
Did you reset your network settings on your Xbox to dynamic and get's all it's network info from the router. To me it sounds like you may have old settings on your XBox that don't play well with your current configuration.
- Yes I did, multiple times.
Both factory reset multiple times. Still won't see it as anything other than an OptikTV and won't allow any other protocols. Replaced the modem even.
Took the Xbox over to a family member's house with Shaw to test, and everything works exactly as it should.
- FuzzyLogic
It's not clear what you are trying to do? Under normal circumstance you shouldn't need to do any configuration. Note that if you do have OptikTV certain IP addresses are reserved for that service. Possibly you are attempting to use those for your XBox? I have a few static IP addresses and I started reserving from 192.168.1.100 and above.
oh yes, I do not have OptikTV, and I have even assigned manual IPs out of range and it STILL shows as optiktv. Wired, or wireless.
- FuzzyLogic
Why not start with the default settings for your router and see how that works before you start assigning static IP's and port forwarding? Neither of those settings should be necessary for your XBox.
Where exactly are you seeing your XBox as OptikTV?
I am trying to connect my xbox to the internet through its normal protocols. Thats it. You're absolutely right I shouldn't have to do any configuration, but the modem is overriding any information sent by the console to allow for OptikTV protocols. For example, Xbox Live uses the following ports to communicate:
- Port 88 (UDP)
- Port 3074 (UDP and TCP)
- Port 53 (UDP and TCP)
- Port 80 (TCP)
This should all be figured out from the xbox and the router itself, yes. It doesn't matter the IP address I manually set, and it doesn't matter what port forwarding I set up (telus will NOT allow Port 88 UDP access into their TV system for example, even if I set it up), it will override WHATEVER I set up, and only give me the following:
PORT STATE SERVICE
21/tcp open ftp
1065/tcp open syscomlan
9999/tcp open abyss
All other devices function properly, and are recognized by my network, this particular device works exactly as it should on other networks, but I cannot for the life of me get my Gateway to view it as ANYTHING other than OptikTV.
Oh yes, T3200M is the device.
