Forum Discussion
graym672
5 years agoHelpful Neighbour
So having a lot of trouble connecting my xbox to the internet.
It doesn't matter what settings I change, I can manually set up the entire network, port forwarding, upnp, DMZ, it does not matter what I do. The Gateway decides to "help me" and views my xbox as Opt...
- 5 years ago
Did you reset your network settings on your Xbox to dynamic and get's all it's network info from the router. To me it sounds like you may have old settings on your XBox that don't play well with your current configuration.
graym672
5 years agoHelpful Neighbour
I think its time to throw in the towel, and change service providers, sadly.
No matter what I do, no matter I change, this Gateway will override any port forwarding I do when it comes to this specific device.
Its like it remembers the early 2000s when Xbox 360 was one of the main ways to access the OptikTV service, and it locks in the modern OptikTV protocols on a legacy device. Yes Telus, I understand that OptikTV does not need to accept incoming traffic through port 3072 to function. I really really do understand that. I also understand that you want to protect customers and your intellectual property.
The fact that the answer I was given was "Well, Telus OptikTV needs to connect to the internet to work, so we are delivering internet to that device and therefore fulfilling service" was ridiculous, but I don't think they can do much else. I think this is actually just not going to be possible with this hardware combination.
I don't really enjoy doing things like this, but there is a quite a bit older model of Gateway they have with poor enough security that I could get root access, I do know someone that still has one. I am certain Telus would frown upon that level of manipulation as well though, I don't even know if it would be legal. Hmmph.
FuzzyLogic
Community Power User
5 years agoDid you reset your network settings on your Xbox to dynamic and get's all it's network info from the router. To me it sounds like you may have old settings on your XBox that don't play well with your current configuration.
- graym6725 years agoHelpful NeighbourYes I did, multiple times.
Both factory reset multiple times. Still won't see it as anything other than an OptikTV and won't allow any other protocols. Replaced the modem even.
Took the Xbox over to a family member's house with Shaw to test, and everything works exactly as it should.- FuzzyLogic5 years ago
Community Power User
Possibly an issue with the MAC address? This is mentioned in the following article in the section "What Else Can Prevent an Xbox One From Connecting to a Wireless Network?"
How to Fix an Xbox That Won't Connect to Wi-Fi (lifewire.com)
Very strange.
- graym6725 years agoHelpful Neighbour
Yes! That's what I had thought may have been the problem too, like some sort of legacy code left over that's not an issue for 99.99999% of people but somehow hit my configuration, but it doesn't seem to care if I change the mac address. I've given it an original MAC address not shared by anything on the network, and I tried just copying one of my other devices MAC address too. Still did not work!! Silly silly machine.
I cannot for the LIFE of me figure out where it is coming from that somewhere between the xbox and the gateway the communication is "OptikTV protocols".
I know that there is another "firewall" layer (is it still called a firewall at that point? I'm not sure) ISP side as well, that will affect things even outside of my own firewall, but whatever this problem is I think its gone well beyond the scope of something we can solve, and its a **bleep** Xbox 360 that I bought for 60 bucks lol. It became more the principle and challenge of solving the problem at this point I think.