Forum Discussion
Reported damage October 2023, still no resolution.
Looking for advice on how to get an issue resolved that I reported in October 2023. Trying to get Telus to come and fix some dagame that occurred during installing of fiber cables. Finally in May, 20...
I verified my account using the link you sent. Are you able to help with the actual problem that I posted about?
TELUS_Support
Official Support Team
Official Support TeamWe've reached out to our escalation team to ask about updates. Someone will be in touch asap!
I still haven't heard anything from the escalation team.
- TELUS_Support
Actually just one moment. Can you send us pictures of the damage? we want to help internally so as avoid you doing any work
- TELUS_Support
Hey SamK - we will send you a message
