Forum Discussion
KanoeKid
2 months agoOrganizer
T3200 & mobile phones keep dropping
Hi I have a T3200 modem with 2 DSL ports as input lines that was installed 2 years ago and configured as 5GHz. There are 5 devices that connect to it: 2 Apple Mac laptops, Samsung TV, Apple iPhone ...
KanoeKid
19 days agoOrganizer
Hi FuzzyLogic Thanks for this suggestion, can you tel me or point me to more info about how I would set this up? Did you purchase this equipment from an electronics store? Really appreciate your help,
FuzzyLogic
Community Power User
19 days agoTelus supplied me with the Boost Wifi 6 quite some time ago. Not sure what would be required to get one.
- TELUS_Support15 days ago
Official Support Team
We'll send you a private message to discuss further.
- KanoeKid16 days agoOrganizer
Thank you for the follow up.
I don't think the issue is resolved. It seems that the wifi equipment provided by TELUS lacks a reasonable number of channels to support its customers within a multi family building. The result is channel conflict which has been discussed throughout this thread. It looks like TELUS could solve this by providing a different wifi modem that has a greater number of channels compared to the T3200. What do you think?
- TELUS_Support16 days ago
Official Support Team
Hey KanoeKid - Were you able to resolve this?
- KanoeKid19 days agoOrganizer
Thanks for that info, good to know. Appreciate the quick reply.