Forum Discussion
Loyalty Department
Four times I have been put through to the ""loyalty /retention "" department only to be put on hold for a total including today of 55 mins.....can you fix it please so I can talk to someone who cares ??
1 Reply
TELUS_SupportOfficial Support Team
Hi longfellow - sorry to hear that you've been put on hold for that long. We want customers to wait as little as possible.
Can you tell us more about the nature of your call? We might be able to help, or at least get you in touch with an expert who can help
