Forum Discussion
Re: [Megathread]: TELUS Connect
My telus connect app doesn't show any devices or a network since I upgraded to wifi 6, I have tried
Reinstalling the app
Rebooting everything in order
Clearing cache and cookies
Using another device
Any other ideas? I'm missing the ability to turn wifi off overnight to encourage healthy teenage sleeping patterns !
Thanks
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I’m having the same issues pausing devices from the Connect App. Has this been resolved yet? Please share as it seems this is a long standing issue amongst many users.
- It sure isn't. I called in as suggest and they just kept telling me it's a known issue and that the developers are working on it.Apparently since November? At this point roll everything back to a build that works - how incredibly frustrating!
TELUS_SupportOfficial Support Team
Indeed our team is aware of the issue and working on this with a high priority. Appreciate your patience!
- TELUS_Support
There is a firmware update coming soon from the dev team to combat this issue. We'll send you a private message to discuss further!
Is this a firmware update for the app or the modem?
