Forum Discussion
Port Forwarding and NH20A (Telus Internet Hub)
I got my equipment upgraded last week to include the new NH20A. Really nice piece of hardware. Get the install completed, so grab the admin credentials and get to work configuring it. Proper DDNS cli...
I use mine bridged, but if I were to use it as my firewall/router, I definately would expect basic things like port forwarding to work!
Agreed.
I'm at a loss to explain or understand why it's not working.
The frustrating thing is that the hardware itself is really good. Proper DDNS client, good UI, all the things most people would want, which makes something like this seem really glaring in comparison.I'm experiencing the same issue but with Port Fordwarding not working despite making the configuration. I want to get my money's worth out of PureFibre 2.5 and Plex but any and every suggestion and instruction don't seem to work from the OS level for my Laptop to the Modem level with the NH20A. I did call Telus asking if they've done something on their end to restrict Port Forwarding to which he said yes but posting on reddit and seeing people reply saying they can Port Forward is frustrating.
So here's where I'm at. My Technicolor NAH (FXA5000) is working.
How? Not entirely sure, but I believe it was an IPv4 firewall issue and not port forwarding that was the culprit. The issue that I was having (and I'll reiterate that this was MY experience) was that the port forward rules were valid and the specific ports themselves WERE open. What I determined was that the IPv4 firewall rule set would never completely set itself to NAT-ONLY. I tried bypassing the NAH, using my T3200M, bridging every single port. Heck, I even borrowed a UDM pro and dropped the GPON SFP into it. All of these worked as expected. The only thing that didn't was running traffic through the NAH in gateway mode where the ports I had forwarded would test as open, however, the traffic wouldn't be visible on the internal network (thank you wireshark). This brought me to concluding there was a firewall/traffic filtering issue at work.My solution? I was able (through friends and people I used to work with) to get in contact with the team that does consumer device testing and pled my case, complete with documentation, Visio diagrams and my hypothesis. I never received a definitive answer, but I left the NAH live for a couple of days, performed a factory reset on the device, and everything worked as expected. I've never received any follow-up comms explaining what changed, if anything, but it does seem to work now.
