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rwf86's avatar
rwf86
Neighbour
9 months ago

Poor Technical Support (first-line)

I am really getting feed up with Telus' first-line technical support. All they seem to do (or be mandated to do) is to go through their script. They do not seem to have a history of the account. I c...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
9 months ago

Hello rwf86, thanks for your feedback and we'll be more than happy to review this situation with you. can you send us a private message here? We'll need to access your account in order to review the notes, thanks for your time!

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