Forum Discussion
Poor Routings to game servers
I’ve been a long time customer at Telus for about 6 to 7 years and possibly experienced 3 or 4 outages since but every time I play Valorant or apex legends the routings to those games are horrendous ...
TELUS_Support
Official Support Team
Official Support TeamThere have been a number of similar reports we've had from customers through the years. Your best bet may be to reach out to the dev team for those games specifically for further troubleshooting.
I think that’s your guys job not mine to fix your routings to a lot of games for “Best Low Latency Internet Provider”
You would need to do a trace route to see where along the journey the issue is. You'll see a lot of the time it could be it's going through a bottleneck that Telus doesnt even own. Especially with US based servers. If you own fancy networking gear you can setup your own VPN or tailscale or a few other places and just setup a hosting account for a relay somewhere closer to them. But thats all advanced networking things most people wouldnt feel is worth the investment as it still might not fix everything.
