Forum Discussion

MegaBass's avatar
MegaBass
Neighbour
6 years ago

Optik Home Phone problem with home security communication

Ever since I switched my copper phone line to Optik Home Phone, the phone line connected to my home security monitor keeps dropping signal once a while, which will trigger the phone line or monitor communication error code. Has anyone experienced that? And do I have to switch my phone line to use copper?  I never had this problem on the copper phone line. Thanks.

1 Reply

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Talk to your security system supplier. Older tech required copper, but the newer will work happily on fibre.