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Security alarm message “ communication error”
Ever since this past ice storm my alarm has been having a problem with communication signal. It seems it happens early in the morning. In the past Telus would reset and everything is fine. This problem used to occur once or twice a year. Since this past ice storm, my alarm has not been reset properly still showing the yellow triangle on my control panel.
Telus has NOT provide proper service in comparison when I was connected to ALARM SYSTEM Athena was bought out by ADT and now owned by TELUS Co. I was told that a technician from Telus would call to verify and service the error. It’s been two weeks still waiting.
Where is customer service,
Hi LuigiMarra sorry to hear about the trouble with the reset. Did you know you can reach out over at our Facebook page; we can help there to escalate your issue to fix the problem with resetting your panel properly.
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Hi LuigiMarra sorry to hear about the trouble with the reset. Did you know you can reach out over at our Facebook page; we can help there to escalate your issue to fix the problem with resetting your panel properly.
