Forum Discussion
BSRG
1 month agoNeighbour
New Activations
I don't know why Telus makes it so hard to contact customer support, or to get ANY live human, but we'll do this regardless. I have a newly installed Fibre line to my house and am looking to speak ...
TELUS_Support
Official Support Team
1 month agoHello BSRG, getting stuck in phone loops when you are just trying to redeem a promo quote is beyond frustrating, especially when the line is already sitting right at your demark point. Since you have a newly installed line from a field representative, your offer is likely tied to a specific local field promotion rather than the standard public web plans.
We'll need more information in order to help so we'll send you a private message shortly, thanks !