Forum Discussion
My Telus login failure
When I try to login into the My Telus app on my android phone it gives the error: LGN-301. I have cleared the cache, deleted the data and uninstalled and reinstalled the app. I have also rebooted th...
I have had the same issue for months. Tech support and Telus store says the account is fine but i can not login. Tried from a PC and it says to access the APP for a one time pass code but guess what the APP does not work. Very frustrating......
TELUS_SupportOfficial Support Team
That is extremely frustrating and I can understand. I can try to reset your password on my end to see if it changes anything. Please verify here when you're free.https://smm.page.link/nySTWFGcg8PWM47E6
- TELUS_Support
We get how frustrating this must be Adamstef, and sorry you’ve been dealing with this for so long. We'll send you a PM shortly.
