Forum Discussion
Internet Speed
We've been paying for Telus 300Mbps for 3 years and have never gotten anywhere near that speed. The router/modem (Telus T3200M) is in the basement and we have a Telus Booster on each floor. We aver...
Good that it's faster now but I seriously doubt your posts triggered TELUS to do anything to your Internet service. They have no idea who/where you are unless they traced the IP address that made the post.
To log on to your router with a browser follow the instructions found here:
https://www.telus.com/en/support/article/troubleshoot-boost-wifi-actiontec-t3200m
xray,
After this reply on Monday I used Fast.com as well as Telus's speed test 3 more times before going to bed. Every-time, on both sites my Wi-Fi speed was 200-215 download & 150-160 upload. Went to bed & since Tuesday morning I've used both sites at least a dozen times and am back to 85-90 download and upload. DUH! This is where it's tested for 3 years.
Logged into my modem but couldn't find where you could run a speed-test. I'll try again tomorrow.
Note that any speed test done from an app/browser on a device will be measuring the slowest speed between the device and the website. So if your WiFi connection to the router is the slowest speed it won't tell you the speed of your Internet connection to the router. This is why you need to run the speed test from the router to eliminate the WiFi as a factor.
After logging on to the router with the user/password click on Advanced Setup and acknowledge the warning to see the same left side menu I show in my screen capture above. Speed test is under the Modem Utilities category. Select the location closest to you in the URL dropdown and run the test. This test is run between the router and a TELUS server and eliminates the connection speed between the router and your device.
- Thanks for the clarification. I will sign into my Router later today & give it a ty.👍🏻👍🏻Sent from my “iPad 5”
