Forum Discussion
Internet Service Suspended even though payment arrangement was honoured
I had a payment arrangement for the balance owing on my home internet but my service was cut off even though I made the first payment on time as well as the payment due today as agreed.
TELUS_Support
Official Support Team
Official Support TeamHey! We can help with this. We'll need to check the account to see what happened with the suspension. Sending a PM your way now.
