Forum Discussion

SammM's avatar
SammM
Neighbour
6 years ago

Internet only working with VPN

Hello.

 

I recently moved my fibre optic box from one side of the hallway to the other. I had to unplug it to re route it.

 

Since reconnecting everything, web pages do not load.

 

I randomly thought I'd connect my VPN and hey presto, I have semi normal internet again!!!

 

Any ideas on how I can get back to normal without the use of my VPN? I'm assuming by unplugging stuff that I might have changed reverted to some default settings, perhaps?!

 

TIA

7 Replies

  • What do you mean by web pages "do not load". Are you getting an error? If so what is the error?

    • SammM's avatar
      SammM
      Neighbour

      Hi, thanks for taking the time to reply.

       

      Simply, my browser will not load anything until I connect my VPN.

       

      😞

      • NFtoBC's avatar
        NFtoBC
        Icon for Community Power User rankCommunity Power User

        Unplugging is no different than a power outage. The ONT would return to normal from that instance, so in my opinion, the issue lies elsewhere. In the meantime, try turning off all your network equipment, and restart in order from the ONT to the distant ends of your network.