Forum Discussion
ASAyyc
3 years agoFriendly Neighbour
How to get rid of “press the ok button to browse your recordings” message
xray
12 months agoHero
Interesting. I have heard a few reports of failed/flakey power supply bricks. For those with some boxes that don't exhibit the issue, I wonder if the issues follows the power brick if they are swapped.
Rocky3
12 months agoGuardian
YES. When I received #3 I plugged it into the #2 power cord already in place. Did not boot, just a white light constant. Changed #2 to #3 power cord and it booted immediately. After all was set up I unplugged #3 and plugged in #2 which immediately booted. New cord worked on both, maybe that was the problem with #1.
To confirm I again plugged in the swapped to #2 power cord and neither box #2 or #3 would go past white light.
Checked output which was supposed to be 12VDC and found 11.6VDC on both, a head scratcher indeed. The only answer is once plugged in the power supply cannot give enough to operate. I am expecting #3 power cord to fail since it is only 11.6VDC brand new.
Still waiting for Telus to send me a new power supply and keep the 2nd tuner as a reward for finding this problem. If they pay attention they only need to send out a power supply to anyone with a similar problem.
Crickets..............
- Axel112 months agoFriendly Neighbour
I have not tried different power cords with different telus boxes. I have only ever used the power cord that came with the particular telus box. A power brick should have both voltage and maximum current printed on it. If the power brick cannot provide the necessary current required by a device then that device will not operate properly. Check the maximum current of your power bricks. Presumably the telus box should also have a voltage and required current printed on it.