Forum Discussion
ASAyyc
3 years agoFriendly Neighbour
How to get rid of “press the ok button to browse your recordings” message
MickM
12 months agoNeighbour
Any solution here? The only thing suggested to me was to upgrade to the cloud based boxes
Tansobak
12 months agoNeighbour
I have been away the last 6 weeks, so have not followed up with Telus since my last support call where, all devices were reset (power cycled), the my WiFi units were factory reset. The support tech told me “next step would be to replace the pvr”. The particular PVR has only been in service about 9 months. Then of course, it’s “move up to the cloud based products”. What a joke.
I am completely disappointed in support. This is more like an upselling program than actual technical investigation. My guess, since it only happens on the wireless connection remote optik nodes is, there is some sort of timing / communications issue between the pvr and the remote nodes. Exactly where, I can’t say.
From Sean's phone
I am completely disappointed in support. This is more like an upselling program than actual technical investigation. My guess, since it only happens on the wireless connection remote optik nodes is, there is some sort of timing / communications issue between the pvr and the remote nodes. Exactly where, I can’t say.
From Sean's phone