Forum Discussion
fwzchan
7 months agoNeighbour
Home Wi-Fi Requires Sign-In
Since two days ago, my home has been unable to use the Wi-Fi due to it requiring a sign-in. This is something we never needed to do before. The sign-in is required on all our devices and the modem/ro...
Rocky3
7 months agoGuardian
Any chance you are using the guest WIFI. The other day it would not connect to my phone and wanted a web page connection. Just now it connected without internet, then while I was typing it has internet.
fwzchan
7 months agoNeighbour
I'm afraid not. We don't have a Guest network enabled, so we wouldn't be able to connect to one in the first place.
- TELUS_Support7 months ago
Official Support Team
Have you spoken to our tech team about this yet?
- fwzchan7 months agoNeighbour
Yes, two days ago. They said were not sure why or what was happening.
- TELUS_Support7 months ago
Official Support Team
We'd like to take a look into that for you fwzchan, and will send you a PM shortly.