Forum Discussion
Home Wi-Fi Requires Sign-In
Since two days ago, my home has been unable to use the Wi-Fi due to it requiring a sign-in. This is something we never needed to do before. The sign-in is required on all our devices and the modem/ro...
TELUS_Support
Official Support Team
Official Support TeamIt looks like your router is redirecting you as it can't authenticate on the network. Can you try unplugging power to it and the modem (if you're on fibre), wait 30 second, plug it back in and wait for it to boot up and try again?
I have followed the instructions (disconnecting the power cord and reconnecting). Unfortunately, the Wi-Fi still does not work and redirects to the sign-in page.
