Forum Discussion
Hayu app unavailable on Telus Optik
I have not been able to access my Hayu app through Optik in several days. Today the message says "sorry, the application you have tried to access is temporarily unavailable. Please try again. Error c...
Also having this issue. Super frustrating.
TELUS_Support
Official Support Team
Official Support TeamHaving the same issue. Telus removed the subscription from my optik TV account and rewarded. Since then I’ve lost all access to Hayu even on my phone. It’s been a month a no support from Telus.
Hayu said the Hayu app will no longer be available on Telus yet I’m still paying mi they for it
- TELUS_Support
Hayu is no longer available to view directly through the classic Optik boxes. You can however keep streaming on any of the following supported devices:
Fire TV
Roku
Apple TV
Android and Samsung smart TV's
Your Hayu subscription itself is still active, so you'll still be able to sign in and watch on any of those devices.
How about you tell us, you know what we have!! Pretty sure I never received a notification that something I pay for isn’t going to be useable. Super frustrating…now I have to sit on hold for hours to have it removed from my account so I just go to Hayu directly I guess.
I have noticed my 4k box is now missing the Hayu app. So what's up with that!
Gman63 - 4K boxes, my older HD box doesn't allow apps. Today i can open the app but when i try to watch a show i get the problem acquiring the license message. I have also rebooted the boxes several times.
- I get the same message as well.. everything has been rebooted, unplugged, plugged back in and still nothing
My bill says I have 4K box
