Forum Discussion
Solved
Double-Charged on Internet Bill
I was recently double-charged for my internet bill. I have two transactions from Telus, on my credit card, that have been “posted.” I have also verified with my bank that both of these charges have g...
For transparency, this has now been resolved. I did in fact get double-charged, however, I still do not have an answer as to why or how I was double-charged.
The resolution is that I have been given a bill credit in the amount that was taken from my account, so I theoretically should not be charged for my next billing cycle.
Hopefully this helps other folks, make sure you double-check your credit card statement if something seems off but it isn’t being reflected on your Telus bill statement.
For transparency, this has now been resolved. I did in fact get double-charged, however, I still do not have an answer as to why or how I was double-charged.
The resolution is that I have been given a bill credit in the amount that was taken from my account, so I theoretically should not be charged for my next billing cycle.
Hopefully this helps other folks, make sure you double-check your credit card statement if something seems off but it isn’t being reflected on your Telus bill statement.
