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Cant Connect to Any Service via WAN but Can Connect Via LAN
I set up an Apache server and it is working fine if I connect from LAN, but if I try connecting from my domain name (I'm using Freenom for the domain name) or WAN IP it just times out. Same thing wit...
If the two IPs match then you have a public IP. No need to bother tech support for that now. As I mentioned in my first reply to you, you will not be able to connect to your WAN/modem IP or domain from a device on your local network to test the connection. You'll need to either be on a VPN, cellular, or another internet connection. Easiest to test would be the webserver.
First ensure the computer hosting the server has a reserved IP. (Telus router > Advanced Setup > DHCP Reservation)
Then go under Firewall > Port Forwarding and start forwarding everything to that device.
I have found some ports when forwarded just don't seem to be accessible from an outside connection. 80 works. One of the three ports associated with Team Speak won't open/forward properly. Telus does have a very small number of ports blocked including FTP (21). Those blocks shouldn't affect the majority of apps. I've been using https://portchecker.co/ test if the ports are showing as open for my connection. The server has to be running before the port will show as open on that site.
Nighthawk
Community Power User
Community Power UserI seriously doubt there is a single customer support rep that will be answering phones that will have the ability to do anything with your IP. It's not something they're going to be trained on either. It's likely several levels above their pay grade and department. Getting one of them to understand what you want is likely going to be the hard part. As mentioned before in this thread, the residential plans are not intended for running servers, it may be an uphill battle to get a public dynamic IP just for that.
I don't know the exact criteria for someone to get a non-public IP but if the posts on the forums here are an indication, the power users trying to run servers don't seem to encounter it much. You're sure the "Modem IP Address" you see when you log in to the Telus router does not match the IPv4 address that you see when you check your IP? You're not using a third party router or something else are you?
I have the original router that the technician installed and I just checked and the IP in the router's home page and the website you linked are the exact same.
I gave up after the call with Telus but I just set everything up again (I just added a DHCP reservation for my server and opened ports 800 and 443) and my friend was able to reach my Apache server through the domain. I also used a VPN and I also reached my Apache server. Haven't tried cellular yet, but I hope it also works. Thanks a lot for your help. I don't know why it started working all of a sudden but I'm hoping I wasn't just being dumb sinxe I certainly remember port forwarding port 80 and adding a DHCP reservation when I made this thread.
Thanks to Nighthawk and rc for helping me for almost a month.
- Nighthawk
If the two IPs match then you have a public IP. No need to bother tech support for that now. As I mentioned in my first reply to you, you will not be able to connect to your WAN/modem IP or domain from a device on your local network to test the connection. You'll need to either be on a VPN, cellular, or another internet connection. Easiest to test would be the webserver.
First ensure the computer hosting the server has a reserved IP. (Telus router > Advanced Setup > DHCP Reservation)
Then go under Firewall > Port Forwarding and start forwarding everything to that device.
I have found some ports when forwarded just don't seem to be accessible from an outside connection. 80 works. One of the three ports associated with Team Speak won't open/forward properly. Telus does have a very small number of ports blocked including FTP (21). Those blocks shouldn't affect the majority of apps. I've been using https://portchecker.co/ test if the ports are showing as open for my connection. The server has to be running before the port will show as open on that site.
