Cannot Manage my Optik TV package

The stars were aligned when I had your problem and I got a tech who contacted another tech and in real time the three of us got it working again. My part was in real time logging on and reporting success/no success.

I could log on but clicking on manage for Optik it was not available. Yes, they fixed it after an hour or so.

The tragedy is that it was trial and error, in the end the final words were we really do not know which one thing or series of things done made it work.

Good luck.