Forum Discussion

Jerbacca's avatar
Jerbacca
Neighbour
7 months ago
Solved

Cannot login into tv+

I recently moved into my new condo and I cannot login to Telus tv via android phone or google tv. I get an error "ERR_AGL_ACN_3545". I have verified my login and password is correct as I am able to l...
  • Jerbacca's avatar
    6 months ago

    Issue has been resolved. We were initially told to download the Telus app on our tv. I contacted our Rep again and found out they were mistaken and sent us the Optik tv box. 

  • TELUS_Support's avatar
    TELUS_Support
    6 months ago

    Yikes, glad to hear that everything's sorted out and you got the Optik TV box Jerbacca. Our apologies for any mix-up earlier.