Forum Discussion
Norm3
3 years agoFriendly Neighbour
Arcadyan not as good as T3200M
I just signed up for 2 more years of Loyalty discounts and the Telus rep said she was sending me a new WiFi 6 modem and new PVR for my family room and secondary box for my bedroom. What I received i...
- 3 years ago
They sent you the wrong device. The Wifi 6 device is not a modem. It's a wireless access point. That's why it only has two ports on it. I have one connected to my T3200M and have had no issues.
If you have an ONT (fibre terminal) connected by ethernet to your T3200M, that would be where the issue with the Arcadyan Wifi Hub came in. It could also help explain the issues with the TV. The Arcadyan Wifi Hub has the same number of LAN ports as the T3200M but what it's missing is a WAN/Internet port. If you have an ONT connected to one of the LAN ports on the Arcadyan hub, it's going to have issues. The wifi hub is designed to have the fibre connected directly to it instead.
Norm3
3 years agoFriendly Neighbour
I had the ONT connected to the LAN/WAN Port 4 of the Arcadyan because Telus didn't supply a fibre transceiver for it.