Forum Discussion
20mbps download speed or lower when I should be getting 40-50! 2 or lower upload speed.
I have been having issues with my wifi for a few months now (since we moved into a new house) and I feel like I have tried everything and i’m out of ideas now so ANY help would be great! So around abo...
Jsun Here are all the speeds. Got this from tech on the 11th. Copper first down then up 15-5-------25-10----50-15-----75-20----100-25-----150-30 T These are available on fiber also but it is then they are equal down and up (50/50) etc. Phone # for copper 310-2255 or 1-800-400-2598.. fiber 1-855-595-5588. I was on chat and got this info from them. Polecat
Nighthawk
Community Power User
Community Power UserJsun - Those line speeds are tight for 50mbps. With only about 58mbps combined line speed (your real world top speed will be slightly less), Optik could eat into your bandwidth and affect the speed you get on other devices. In my area, each line is only 25mbps so the maximum Telus let me have with Optik TV is 25mbps for internet on one line, and another 25mbps on the second line dedicated specifically for Optik. That's likely what they should have done in your area to avoid problems.
polecat - The support rep is off on the upload speeds for each of the copper plans. Telus' website still has all the info for the currently offered ones. 75, 100, and 150 aren't offered on DSL currently. There also isn't a fibre 50 plan on the website. 25 then 75.
Plan Down Up --------------------------- 15 (DSL) 15 1 25 (DSL) 25 5 25 (Fibre) 25 25 50 (DSL) 50 10 75 (Fibre) 75 75 150 " 150 150 300 " 300 300 750 " 750 750 1000 " 940 940 1500 " 1500 940 ===========================
- I will post my speeds when installed.
- 100 is still available on dsl as I am getting installed at my new place next week. I was told by the agent that it isn’t advertised but available.
