Forum Discussion
Why does TELUS keep billing incorrectly.
I had to call in last month for the same issue and go through an hour on the phone with monkeys (yes literal monkeys) screaming in the background of the support rep I got, just to get this fixed. ...
Just keeps getting better with billing incorrectly.
I got my bill for this month and I see partial charges of $0.03 and I don’t know why or even how for a monthly bill. Then I noticed on today when the bill came out, my Rate Plan was removed from my account Oct 26, and then added back at a higher price by $3 extra on Oct 28 (today).
I didn’t authorize any of this, so why is TELUS removing and re-adding my plan ? Why am I getting stuck with partial charges for this, and why are you making changes without asking me ?
TELUS_Support
Official Support Team
Official Support TeamHey Elochai - as mentioned before, we can help if you can send us a private message. Thanks!
