Forum Discussion
CabbieCam
5 months agoNeighbour
Webstore Phone Verification - A hopeless endeavour?
This is ridiculous! I tried returning the call a few minutes after missing it. The wait time was over an hour. I attempted to schedule a callback on your website, but it indicated that all available ...
TELUS_Support
Official Support Team
5 months agoHi there, we truly appreciate your long-standing loyalty, and we're sorry to hear about the frustrating experience you’ve had. We understand how valuable your time is and agree that the process should be simpler. That said, while we don’t offer compensation for time spent, we absolutely want to ensure your concerns are addressed and that everything on your account is accurate and up to date. If you’re still needing support with your order or verification, please send us a private message and we will do our best to help.