Forum Discussion

Re: Webstore order support

Need webstore support assistance please. Been on hold on the phone close to 7 hours now. I even tried going into a physicalTelus store while still on hold and was told they cannot help me since it is a webstore order to upgrade my phone.

I just need someone I can get in touch with to provide the update that was requested: "his email is to advise you that we need to finalize a few details with you over the phone before we can ship your order. "

I has been an absolute nightmare and not how I was to spend my day

1 Reply

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Have you been able to get this taken care of?