Forum Discussion
Webstore order support
Placed an order for two new iPhone 16 Pro's to open a new account with Telus to come over from another mobile company. Received an alert from Telus that further information is required to complete th...
Need webstore support assistance please. Been on hold on the phone close to 7 hours now. I even tried going into a physicalTelus store while still on hold and was told they cannot help me since it is a webstore order to upgrade my phone.
I just need someone I can get in touch with to provide the update that was requested: "his email is to advise you that we need to finalize a few details with you over the phone before we can ship your order. "
I has been an absolute nightmare and not how I was to spend my day
- A-B
Community Manager
Have you been able to get this taken care of?
