Very sad customer

I'm not sure if you can go to my Telus and read the long thread of messages back and forth about a phone that Fed Ex has lost and Telus has not helped me with. I have had so many people send me different places and recieved so much misinformation my head spins thinking about it. Today was very upsetting when after days, weeks of trying to get the Telus team to deal with this I got messages saying I need to file a police report. Fed ex has from day one said Telus must put in the claim. Today I was told by two different departments at Telus that a needed a police report. Fed ex says absolutely not. I want to forward the emails I have sent regarding this issue and the screen shots of the many conversations I have had with the resolve team. It is actually probably worth someone doing a skit about.