Forum Discussion
MJE
2 years agoNeighbour
Telus Telemarketing Harassment
I get rude telemarketing calls now near daily from Telus offering me a free phone if I upgrade. There’s probably other pitches but I no longer engage long enough to listen. I’ve said I’m not inte...
- 2 years ago
A free phone? That sounds like a scam. There are several scammers out there pretending to be Telus recently and are offering free phones. The scammers don't abide by any do not call lists.
- 2 years ago
If your plan supports Call Control I would recommend you use it:
JackuGarvey
2 years agoNeighbour
Why is Telus harassing their existing customers??! I am ready to go back to Shaw!! I have had Telus telemarketers call me every day for the past 16 days trying to get me to add mobility to my home services? Every time I decline and every time the callers are rude and pushy. I asked to be taken off their call list several times and they said they would but call back the next day!! Today I asked to be taken off the list, the caller said I would need to speak to someone in the home services division to be taken off the call list. On hold for 59 minutes to be told it will take 14 days to be taken off the list!! Telus has no respect for their customers time and privacy!! Very very disappointed in this company!! My time is just as valuable as yours is Telus, perhaps you will deduct my hourly rate from my bill??
acrofton
2 years agoNeighbour
I am currently dealing with the same issue as of now. 14 calls in the last 14 days. First few calls i engaged but declined the services, then requested them not to call to the point were it is a practical joke now on Telus side to continually call me. Also registered on the DNCL but it does not work. The numbers are not saved in my phone but are coming up as Telus. Also called Telus directly and filed a complaint and still no resolution. This is harassment, do you know of anyone else dealing with this.
- TELUS_Support2 years ago
Official Support Team
Hi acrofton - We can make sure that you are removed from our marketing list. Can you please send us a message so we can make sure that the number calling you is us?
- Grayed9 months agoNeighbour
Ditto. Seven calls in last six days. What corporate marketing IDIOT thinks that harassing prospects is the way to win customers?
"Can you please send us a message so we can make sure that the number calling you is us?" You know, that could be more helpful. HOW do we send you a message?
- Grayed9 months agoNeighbour
"Can you please send us a message so we can make sure that the number calling you is us?"
Could be more helpful. Who is "us"? HOW do we send you a message?
- DeeFee11 months agoNeighbour
Who is "us" in "please send us a message"?