Forum Discussion

YYCMike's avatar
YYCMike
Neighbour
2 years ago

TELUS Now Charging Me for Unanswered Telemarketing Calls - Anyone else?

I've never been charged for misseed or unanswered calls in the past with TELUS or any other carrier. This changed in November when a couple of our family lines started seeing a bunch of 1 minute inco...
Nighthawk's avatar
Nighthawk
Icon for Community Power User rankCommunity Power User
2 years ago

Out of curiousity, what plan are you on where unanswered incoming calls are being charged? Are you out of the country on roaming coverage? Pre-paid plan that's out of minutes? I've never had a single charge for calls that went to Live Voicemail while I was in Canada.

 

Additionally, turn on Call Control. It's free and will block nearly every single telemarketing call before it even makes it to your phone. 

  • YYCMike's avatar
    YYCMike
    Neighbour
    2 years ago

    I don't know what the plan is called, but it's data focused with a high cost for any minutes or SMS, so I don't typically use it for any calls. All calls charged have been while I was in Canada. Maybe the issue is specific to my plan. Turning off Live Voicemail has fixed it.

     

    Has anyone else seen something similar with their plan?

Related Content