Forum Discussion
Charlie1234
7 months agoOrganizer
Telus is the worst provider I've ever dealt with
a straight forward sign up for a 12 month pre-paid plan turned into an absolute nightmare after the data got removed after one month. there's no way to connect to a human on the phone as their p...
Charlie1234
5 months agoOrganizer
No. It kept getting removed after the first two months, but Telus kept reassuring that it's been corrected. The most recent communication exchange was that they've added a data add-on at no extra fee, except now that I'm getting charged extra fess for the data add-on. Now they've said they're unable to communicate via PM with me due to a system issue yet I can send PM's to other members. Tell me how that works.
Definitely regret choosing Telus as a service provider now.
TELUS_Support
Official Support Team
5 months agoHey Charlie! We're following up with our vendor and we'll try again to send the PM!