Forum Discussion
Telus is the worst provider I've ever dealt with
a straight forward sign up for a 12 month pre-paid plan turned into an absolute nightmare after the data got removed after one month. there's no way to connect to a human on the phone as their p...
HOW IS IT THIS BAD?!
TELUS SUPPORT PLEASE PM AGAIN TO ASSIST!!
Three months for three months, now you guys have begun adding data that conflicts with the current data plan AND charging me extra on top an annual pre-paid plan!
I now have an annual pre-paid account with a 2gb (700mb used) and 5gb data plan that isn't being touched on top while now owing money to the account
T17TELUS Team Member
Okay, lets have another look! We'll send another PM.
Please send me another PM to help deal with the new issue. Thank you!
TELUS_SupportOfficial Support Team
Hi there. Our apologies but we're experiencing issues with private messages. We're working with our vendor to fix the issue but don't currently have an estimated time for repair. Once we are able to, we will resume conversations via private message. Thanks!
