Forum Discussion
SMS Stop working
My APP is sending sms to registered customer, every once in awile SMS stops working for an hour or two. What would cause that?
It sounds like you might be tripping some sort of spam prevention. Is this on a personal line or business line? Business lines should be less restrictive on SMS volume.
Business. I am throttling to 1 SMS every 1.2 seconds and still get cut off every once in while. When an alarm occurs we may send 10-15 SMS depending on what the customer as requested
It might be worth reaching out to support to see if they can find anything on the backend causing this.
Was hoping technical support was monitoring this
