Forum Discussion

Just Moved In

4 hours ago

Since the discontinuation of EPP 25 my phone no longer fields incoming or outgoing calls.

So, not only did Telus fail to advise me in any capacity whatsoever that they were arbitrarily "discontinuing" their $25 unlimited talk and text plan for the shiny, new, and oh-so-wonderful EPP 30 (i...

TELUS_Support

Official Support Team

2 hours ago

Hi miffed - here on the Neighbourhood we don't make decisions but we do our best to assist customers.

Your post suggests that you do not want us to try to help you, is that correct?

Forum Discussion

Since the discontinuation of EPP 25 my phone no longer fields incoming or outgoing calls.

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Agreed to swap to Telus pre-move in with promised discount. Discount not applied.

Very Frustrating

Since the discontinuation of EPP 25 my phone no longer fields incoming or outgoing calls.

discount promised not delivered

Telus has THE worst customer service