Forum Discussion
Incoming Landline Calls Showing as Private Caller
I just moved and all incoming calls on the landline are showing as private caller.
The phone is a panasonic.
Turning off call control did not change the situation.
Listing accepted callers on the call control list did not change the situation.
What can be done to fix this?
Thank you
6 Replies
Did this ever get fixed for you? If so, how?
I am having the same problem, except that Call Display worked fine for many years, until 6 days ago, when I was converted to PureFibre.Yes, when I moved Telus inadvertently cancelled call display and connected voice mail.
It took a bit to figure it out, so you might want to check with them and see if your call display is still active. Might be something happened during the conversion.
OK. Thank you for replying so promptly!
TELUS_SupportOfficial Support Team
Hey Darlene24 - Do you have Call Display as one of your calling features? We can check if you send us a private message
Yes, I have call display. All in-coming calls say Private Caller.
What do I say in a private message???
- TELUS_Support
Can you please follow this link to verify your account: https://smm.page.link/eqyqp3kYehmysPE2A
