Forum Discussion
Shipping label to return device takes days to receive??
Hello, I'm getting frustrated with Telus as a simple email apparently takes days to receive. I have an old phone that needs to be returned under their bring it back plan. I went to one of their p...
Hi there! Thanks! I seem to be unable to send back a PM but just wanted to confirm that as of this moment it still shows as in progress from November 13th and haven't received a shipping label as of this moment.
TELUS_Support
Official Support Team
Official Support TeamThanks for letting us know! That's super odd you should've received it by now. We'll send you a new label but we'll need to gather some information from you first. We'll send you another PM
