Forum Discussion
Cristian23
12 months agoNeighbour
Roaming in Mexico
No cellular service while roaming in Mexico recently updated plan to unlimited Can-Us-Mex, trying to get assistance but everything ends on a call back when I can’t even use my phone, tried resetting...
TELUS_Support
Official Support Team
11 months agoIt looks like you had roaming off on your profile. I have corrected it for you. If you try those steps again, it should work.
Mgrb
11 months agoNeighbour
Thank you for doing that. I had roaming on on my phone, how would it have been off on my profile?
Sent from my iPhone
Sent from my iPhone
- TELUS_Support11 months ago
Official Support Team
My apologies, we were replying to someone else.