Forum Discussion
Iainy1
9 months agoNeighbour
eSim
Hi all, I am living out of Canada right now. I just purchased a new iphone not realising there is no sim card tray. Getting an eSim sent to me is problematic to say the least. I am paying for my Telu...
TELUS_Support
Official Support Team
9 months agoAs a Canadian company providing service for our customers here (or temporarily away), our options may be limited due to fraud prevention measures. You could always ask someone here in Canada to get an eSIM and send you the details. Also of note of course, is that using a TELUS line outside of the country, especially for a longer time, would incur higher roaming fees.
Iainy1
9 months agoNeighbour
Thanks for the reply. Do o just order an eSIM voucher through the Telus app and that would be tied to my number?
Iain
Iain Young
+1416.937.3437 WhatsApp mobile
- TELUS_Support9 months ago
Official Support Team
For security reasons, we mail the eSIM voucher to ensure a secure activation process. Once you receive the voucher, you can scan the QR code and follow the instructions to activate it on your device.