Forum Discussion
dyonissx
2 years agoNeighbour
porting phone number from Public Mobile to Telus WITHOUT cancelling account
Is it possible to port my phone number to Telus line I just opened a week ago BUT with keeping that Public Mobile account with all its rewards and funds? In other words I woulds like to swap my phone...
TELUS_Support
Official Support Team
2 years agoPorting a phone number usually involves transferring the number from one service provider to another, effectively closing the account with the old provider. Swapping phone numbers between accounts while keeping both accounts active, including their rewards and funds, is not supported.