Forum Discussion

BarbKW's avatar
BarbKW
Friendly Neighbour
1 hour ago

Talk & Text 100 local calling only???

Hello, I signed up for talk and text 100 in May and realize only now that it is local calling only. This is absurd that Canada Wide calling is not included. I see now that Telus no longer offers the plan and new users should sign up with Koodo. The Koodo plan seems to include Canada Wide calling.

I am a senior citizen barely affording my bills which is why I am on this phone plan. It is for emergency calling only so I need Canada Wide. Would someone from Telus please refund my payment and allow me to transition over to Koodo where I will get the BASIC features I need?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    The Talk & Text 100 plan includes 400 incoming and outgoing local minutes. There is a Nationwide Talk, Text & Data 90 plan that includes Canada wide calling though. We'll send you a PM shortly and look into options for you.