Forum Discussion
JackieRuth
4 months agoNeighbour
Poor Service?
Ordered my new device Aug 5 with the bring it back program. I’ve spent 3 hours either on hold or trying to get help to have the return shipping label sent to me for my old device, and confirm I won’t...
C_Fun
Community Manager
4 months agoHi there, we’re sorry to hear about the frustration with your device return and the charge that appeared on your account. That’s definitely not the experience we want for you. Please send TELUS_Support a private message so we can review this with you.