Forum Discussion

AbhishekT's avatar
AbhishekT
Neighbour
11 months ago

Phone Return Label

I have been trying to return two devices which I ordered 5 days ago. I have been calling the customer service to no avail and have been transferred from here to there.  When finally someone was able...
Noor_9794's avatar
Noor_9794
Neighbour
11 months ago

Hey did you got any updates same is happening with me ,and its already more than twenty days now and I am supposed to return it before 2 feb ,I don’t know why telus is not issuing the return for BIB device

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    10 months ago

    Hello AbhishekT Noor_9794 have you been able to get this sorted with our Mobility team yet? Let us know, thanks!

    • Noor_9794's avatar
      Noor_9794
      Neighbour
      10 months ago
      Hey,thanks for checking.
      Yes,I already got a return label and returned the iphone only the refund is left.So,waiting for that
      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team
        10 months ago

        Alright great, appreciate your patience!

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