Forum Discussion
Bobby_lalande
6 months agoNeighbour
Number porting issue and account linking problem
I recently switched two phone lines over to Telus. One of the numbers was not porting so I went to see Telus in person. There was an issue where the prepaid account locked itself and IT couldn't even...
TELUS_Support
Official Support Team
6 months agoHello Bobby_lalande, it's hard to give you an answer here without having access to your account but something's not right with the number port process. We'll send you a private message shortly, thanks for your patience.