Forum Discussion
My Telus error after eSIM conversion
I converted my iPhone physical SIM to eSIM and now My Telus app errors out and cannot see my usage or even my plan details. Only billing info is available. Same errors with my Telus site. Phone works ...
Once a SIM is deactivated, it can not be reactivated. You can purchase a new physical SIM from your local Telus Store or order one online and have them convert your eSIM back to a pSIM.
