Forum Discussion

f67agc's avatar
f67agc
Neighbour
22 days ago

In Mexico… phone won’t connect!

Can you Please reprovision/reset the roaming profile on my account — voice, SMS, and data. 

i have roaming on and I’ve reset my phone numerous times etc etc. it won’t connect to any local network at all. 

my number is (604) 928-5207 

I’m in Mexico now. Please help. I have a Mexico plan. Easy roam was so much easier. 

2 Replies

  • f67agc's avatar
    f67agc
    Neighbour
    20 days ago

    In case you’re wondering, I have toggled airplane mode on and off a ton of times, turned data roaming on and off, removed and reinstalled SIM card, toggled between LTE/5g, etc, power cycled device, hard restarted iPhone, etc. 

    I’ve never had this issue before. I’ve been here for 8 days with no service. Going home in 48 hours. So frustrating. 

Related Content