Forum Discussion
Horrible customer service
In January, Telus set up an account for my daughter when they told her they couldn't. Meanwhile she went to another provider. For 9 months they have been badgering her with a $330+ bill for a service...
El-Eric
Community Manager
Community ManagerHi LouiseGibson - We are here to help if you need assistance, however, because the account was set up under your daughter's name we would need to speak with her to close whatever is pending. Can you ask her to come here to the Neighbourhood and send us a private message to TELUS_Support so we can assist her?
- No
Louise[Mod edit: Removed personal information]
